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+962-6-5814545 info@mawakebholidays.com

Login

Sign Up

After creating an account, you'll be able to track your payment status, track the confirmation and you can also rate the tour after you finished the tour.
Username*
Password*
Confirm Password*
First Name*
Last Name*
Birth Date*
Email*
Phone*
Country*
* Creating an account means you're okay with our Terms of Service and Privacy Statement.
Please agree to all the terms and conditions before proceeding to the next step

Already a member?

Login

Terms and Conditions

Terms and Conditions

Please read our terms and conditions carefully, and please refer back to us should you require any clarifications.

Reservations

All reservations should be made in advance and confirmed in writing. the price of your trip is guaranteed when you have paid a deposit.

Payment

After we send you the confirmation of services for your tour, we will require a 25% deposit in order to secure your booking. We accept credit card payments via our secure web site, via Paypal or by wire transfer to our bank account. This deposit counts as part of your final payment.
The balance cost of the cost of the tour can be settled while in Jordan by credit card or in cash. We accept Visa, Master Card and American Express cards.

Cancellations

Cancellation fees for ground services will normally be charged according to the following scale:

  • Up to 30 days before arrival: 0% will be charged.
  • Less than 30 days before scheduled arrival: 25% of the total cost of the tour will be charged.

Cancellation fees are 50% during the peak season (March, April, October, November and during Christmas and the new year periods) or if you book a private group tour consisting of more than 6 persons.

Flights

Mawakeb Travel can assist you with international flights if needed. However, from our experience international flights are best issued from the point of departure where the client has access to a wider range of price options and availability. We require full pre-payment of flights and in case of cancellation, then you will be subject to any fees according to airline’s cancellation policy

Responsibility of Mawakeb Travel

All participants are expected to be covered by travel insurance, hence Mawakeb Travel assumes no responsibility for accidents of any nature, injuries, delays, irregularities, discomforts, loss or damage to property or any damage however arising.

Alterations

Although we are flexible and will always try to accommodate any modifications as requested by the client where possible, any fees for modifications will be charged onto the client.

Special Requests

If the Client has any special requests, he should inform us at the time of booking. Mawakeb Travel and its suppliers will try to satisfy such requests, but, as these do not form part of the contract, and Mawakeb Travel does not guarantee to do so. If Mawakeb Travel confirms that a special request has been noted or passed on to the supplier or refers to it on the confirmation invoice or elsewhere, this is not a guarantee to fulfill it. The Client will not be specifically notified if a special request cannot be met. Mawakeb Travel does not accept bookings, which are conditional on the fulfillment of any special request.